Refurbished computers are pre-owned devices that have been professionally inspected, repaired where needed, fully reset, and tested against strict performance standards before resale — unlike second-hand devices, which are sold as-is with no guarantees.

Second-hand devices are sold as-is with no testing, guarantees, or warranty. Every refurbished device from JUST PC's is inspected, repaired where necessary, reset, and comes with a warranty.

We grade all refurbished stock as Gold Pristine, Gold Choice, or Gold Essential based on cosmetic condition — from like-new to visible wear. Every tier carries the exact same warranty coverage; the grade only reflects cosmetic appearance, not performance.

We stock refurbished devices from Dell, HP, Acer, Lenovo, Samsung, Apple, and more — all tested and ready to perform.

Yes. Every device carries a Gold Standard warranty, tiered by component rather than one flat period. Fully assembled PCs and laptops carry up to 3 years on the CPU and RAM, with years 2 and 3 kept active by the annual preventative service. Shorter-life items carry less — peripherals and loose parts are 6 months. Your tax invoice states the exact term for what you bought.

Yes, our laptops and desktops are sold with a genuine, licensed operating system pre-installed and ready to use out of the box.

Every device undergoes a full diagnostic inspection, stress test, and quality check before it's listed for sale, so you know exactly what you're getting.

Delivery is free on orders over R2,000. For orders below that threshold, delivery costs are calculated at checkout based on your location, weight, and dimensions.

Cape Town: 1–2 working days. Other main cities: 2–4 working days. Regional areas: 3–5 working days. All deliveries take place Monday to Friday.

Yes, you're welcome to collect your order from our Brackenfell hub (Unit 5 Brackengate Business Park, 6 Paris Road, Brackenfell, Cape Town) — select 'Local Pickup' at checkout.

Bob Box Locker is a secure, self-service locker delivery option for 24/7 pickup near you. Select 'Bob Box Lockers' at checkout and we'll send a unique access code once your parcel arrives.

If you arrange your own courier, a small packaging fee applies to cover secure packaging and preparation. This fee does not apply to in-person collections and is shown clearly at checkout.

Yes, we deliver across South Africa via our courier partners.

Yes, you'll receive a tracking link by email or SMS once your order has been dispatched.

Cover is tiered by component. CPU and RAM: 3 years. Standalone monitor panels: 3 years, with their internal power boards 1 year. NVMe M.2 SSDs and motherboards: 2 years. SATA SSDs, power supplies and the built-in laptop screen: 1 year. Peripherals and loose chassis parts: 6 months. A new standalone battery: 6 months; the original battery in a refurbished laptop: 30 days. Years 2 and 3 on a fully assembled system depend on the annual preventative service. Loose components you install yourself are capped at 1 year. Your tax invoice states the exact term for what you bought.

Yes — we offer a 7-day satisfaction and faulty-on-arrival window, plus a 30-day extended support window for hardware faults.

Check your original tax invoice to confirm your warranty is active, then contact us by phone, email, or WhatsApp to log your claim and receive a reference number.

Yes, for systems on our 3-year tiered warranty, an annual preventative service is required around your 12-month and 24-month purchase anniversaries to keep the extended coverage active.

Damage from unauthorised tampering or broken security seals, liquid or moisture exposure, physical accidental damage, and any electrical event on the supply — power surges, grid spikes, phase failures, neutral drops, load-shedding damage and lightning — are not covered.

Yes — sell your previously purchased JUST PC's laptop or PC back to us within 24 months of purchase, or trade it in and earn an extra 10% towards your next upgrade. What we can offer depends on its age, condition, spec and what it's worth at the time.

We accept card payments, Apple Pay, and Google Pay through YOCO; card payments and Instant EFT through PayU; and instalment payments through ZeroPay.

Yes. ZeroPay lets you split your purchase into 3 zero-fee, zero-interest instalments. PayU also gives you access to RCS store card financing and Mobicred revolving credit for larger purchases.

Yes, all payments are processed through secure, encrypted payment gateways — your card details are never stored on our servers.

Yes, all prices displayed include South African VAT.

Yes, we offer competitive pricing for bulk and corporate orders — get in touch with our sales team for a tailored quote.

We run a dedicated reseller partner programme with discounted pricing, dedicated support, and priority stock access. Visit our Reseller page to see eligibility criteria and apply.

Yes, contact our sales team directly at sales@justpcs.co.za or 021 905 8874 with your requirements and we'll put together a quote.

Yes, we accept trade-ins and decommissioned equipment through JUST ECO, our IT asset disposition division.

All trade-in devices undergo certified data destruction to NIST 800-88 standard, with a certificate of destruction issued per device.

Yes — choosing refurbished reduces e-waste and carbon emissions, and any equipment that reaches true end-of-life is processed through JUST ECO with a zero to landfill commitment.

Yes, JUST ECO handles certified data destruction, chain-of-custody reporting, and compliant disposal for businesses decommissioning IT fleets.

JUST PC's was established in 2001 — we've been a trusted name in renewed technology in South Africa for over 25 years.

Our hub is at Unit 5, Brackengate Business Park, 6 Paris Road, Brackenfell, Cape Town, 7560.

Our store hours (counter, phone, and collections): Monday–Friday, 8:00 AM –to 4:30 PM.

Yes, in addition to our website, you'll also find us on BobShop.